Terms and Conditions
At Phone Hub, we're dedicated to providing top-notch goods and outstanding customer support. We provide a 1-year warranty only on brand new and unused products and a 30-day return-to-base warranty on all qualifying products, starting from the day of purchase, unless otherwise specified at the time of sale, to guarantee our clients a satisfying experience.
Warranty Coverage
Any functional problems or manufacturing flaws that arise during regular, intended usage of the device are covered by the warranty. You can return your item to us for examination if you have an issue with it that is covered under warranty. The product will be fixed or replaced at no extra cost if it is determined to be eligible.
What Is Not Covered
- Physical harm brought on by mishaps, drops, or inappropriate handling.
- Liquid damage brought on by contact with water, moisture, or other liquids.
- Product misuse or abuse includes attempts by unauthorised people to open, fix, or alter the object.
- Normal wear and tear or cosmetic damage like dents or scrapes.
- Problems brought on by outside variables, like power spikes or unsupplied program changes.
Final Sale & Non-Refundable Policy
We are aware that after making a purchase, people occasionally have second thoughts. Please be aware, nevertheless, that returns for buyer's regret or change of heart are not accepted. Unless the product is defective and covered by our warranty, all purchases made through our platform are final and non-refundable.
Before making a purchase, we strongly advise customers to read product descriptions carefully, check specifications, and contact us with any queries. To assist you in making the best choice, our staff is ready and pleased to offer comprehensive information.
Return Process
Please get in touch with our support staff during the 30-day window if you think your product is eligible for a return under warranty. Our staff will walk you through the return procedure and provide you pointers on how to safely return the item. Items shipped without prior authorisation may be refused or sent back to the sender, so please don't do that.
Our technical staff will examine your item after we receive it to see if the problem is covered under warranty. If it does, we will take the proper action, which may include a repair, replacement, or store credit.
Customer Support
For any concerns or assistance related to returns or product issues, feel free to reach out to our Customer Service Team. We are here to help you through every step and ensure your satisfaction.